Free Shipping

We provide free shipping for all orders within the United States. There is no minimum purchase required to enjoy this service.

Order Processing Time

Processing Duration: Orders are typically processed within 1-3 business days (excluding weekends and holidays).

Cut-off Time: Orders placed after 12:00 PM will be processed on the next business day.

Shipping Time

After processing, shipping within the United States typically takes 3-5 business days. Total delivery time approximately 4-8 working days from order date.

Shipping Methods

We partner with reputable carriers such as USPS, FedEx and UPS to ensure your order arrives safely and promptly.

Tracking Your Order

You will receive a tracking number via email within 1-2 business days after shipping. Use this number to track your order on our website or the courier’s site.

Address or Product Changes

Requests to change the shipping address or products must be made within 24 hours of placing the order. Please note that processing time may be extended by 1-2 business days if changes are made.

Issues with Tracking Number

Tracking numbers may take 1-2 days to update. If the tracking number does not work within 3 business days of receipt, please contact us for assistance.

Missing Items

If any items are missing from your package, report this to our customer service team within 48 hours of receiving your package for a prompt resolution.

Late Deliveries

If your delivery is delayed beyond the estimated time, please contact us within 2 business days for assistance.

Contact Us

If you have any questions or need further assistance, please feel free to contact us.

Email: support@gundii.com

Address: United States

Support Hours: Monday - Friday 10:00 AM - 06:00 PM (PST)